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Peugeot Parts FAQ

Find Peugeot Parts FAQ ( Frequently Asked Questions), Still got a question?

Fill out our Peugeot parts contact form and someone will get back to you.

Is Peugeot Parts Direct on Facebook?
What if i change my mind?
What if I receive a faulty product?
Who owns peugeotpartsdirect.co.uk?
Where are your Terms and Conditions?
Is Peugeot Parts Direct on Facebook?

Yes, we are on Facebook.

Click here to go straight to our page.

You can find all of our offers and promotions on our Facebook Page.

What if i change my mind?

You can cancel your purchase at any time either before or up to 14 working days* following the day you receive the goods by:

  • e-mailing us at peugeotparts@fish-bros.co.uk

* “working days” means all days other than Saturdays, Sundays and Public Holidays

If you wish to return any order please contact us and we can supply you the address to return the products

Parts that have been special order, for example, left-hand drive products, are non-returnable

Your product must be complete and in ‘as new’ condition e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product or packaging. It must not have been used or installed. It should be returned with the original box, packing and accessories you received with it. Any ‘Free Gifts’ received with the product must also be returned.

If you follow the steps above you will receive a full refund of the product price.

We cannot cancel your purchase when:

There is a contract for services with the product and you have started using the services (this would include, e.g. a mobile phone subscription, but not an extended warranty service agreement);

Whilst the goods are in your possession, you must take reasonable care of them and not use them.

What if I receive a faulty product?

The following are guidelines. Wherever possible we will respond to your individual circumstances.

If you believe the part is faulty and want a replacement, our invoice is a Peugeot invoice and comes with a one-year parts warranty. This would need to be booked into a Peugeot dealer and checked. If the part is found to be faulty, this will be replaced free of charge subject to warranty terms and conditions.

For more on this, visit your local dealer with your invoice and this can be explained

If the part has not been fitted and you feel is damaged, you will always have the option of an exchange or refund if you report within 28 days of delivery. In all cases, we reserve the right to inspect the product and verify the fault.

To qualify for a refund or exchange the product must be:

  • In otherwise “as new” condition; and
  • Complete with any accessories and free gifts offered with it and, if possible, the original box and packaging.

If a fault occurs while you are abroad, please contact us after you return to the UK.

This promise does not cover faults caused by accident, neglect, misuse or normal wear and tear.

Any refund due to a fault or other defect will include a refund of the applicable delivery charge. We will also pay for our costs of collecting goods for replacement or refund. Replacement goods are sent by standard delivery only (i.e. premium services are not available).

If the item has been damaged during delivery we will need to know within 12 days

Who owns peugeotpartsdirect.co.uk?

We, our Group companies and our suppliers own the copyright, trademarks and all other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, on-commercial use. Any other use or reproduction of the material or content is strictly prohibited.

 

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

Where are your Terms and Conditions?

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Your data protection rights are set out in our Privacy Policy.

Items sold on this website are intended for normal domestic and consumer use and are not intended for resale or commercial use. We reserve the right to refuse access to this website, to remove or edit content, or to refuse or cancel orders at our discretion. If we cancel an order, it will be without charge to you, and we will reimburse any payment made by you.

These terms and conditions only cover the Peugeot Parts website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

Peugeot Parts FAQ

Do you offer next day delivery?
What are the international sizes for clothing?
Can I collect in-store?
I have placed an order, but received an email stating that it is 'Awaiting Stock'?
Do you offer next day delivery?

Yes, we do offer next day delivery as long as the item is in stock and ordered before 1pm.

See our Delivery Information page for more details.

What are the international sizes for clothing?
Country Gender XS S M L XL XXL
Germany W

M

36

46-48

38

48-50

40

50-52

42

52-54

44

54-56

44

54-56

UK W

M

8

34

10

36

12

38

14

40

16

42

18

44

France W

M

 36

46

38

48

40

50

42

52

44

54

46

56

Italy W

M

38

44

40

46

42

48

44

50

46

52

48

54

Japan W

M

38

38-40

38-40

40-42

42-44

42-44

46-48

44-46

50-52

48

52-54

50

USA W

M

6-7

32

8-10

36

12-14

38-40

16-18

42

20-22

44-46

24-26

47-49

Canada W

M

4-6

36

8-10

38-40

12-14

42

16

44-46

47-49
China W

M

 155/80A

160/100A

160/84A

165/105A

165/88A

170/110A

170/92A

175/115A

175/96A

180/120A

180/100A

185/125A

Can I collect in-store?

Yes, you can collect in our flagship Peugeot dealership. This will remove the standard shipping rate. To do so contact us using our Peugeot parts contact form.

I have placed an order, but received an email stating that it is 'Awaiting Stock'?

If you have received an email like this after your order has been placed, it means the dispatch will be delayed by 3-4 working days.

This is because the online shop is not, and cannot be directly linked to stock management.

We apologise for any inconvenience this may cause.

Peugeot Parts FAQ

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    About Us

    We pride ourselves on exceptional customer service. It is key for us to not only provide you with the Genuine Part you require, but also ensure you are happy at every stage of the process.

    At Peugeot Parts Direct we have over 70 years combined customer service experience, we believe in treating every customer as if they were a member of the family.

    In addition, if you cannot find the part you require or are not sure about a particular item please get in touch. Use our Contact Form to enquire about any item.

    Copyright © 2009 – 2025 Fish Brothers (Swindon) Ltd

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    About Us

    We pride ourselves on exceptional customer service. It is key for us to not only provide you with the Genuine Part you require, but also ensure you are happy at every stage of the process.

    At Peugeot Parts Direct we have over 70 years combined customer service experience, we believe in treating every customer as if they were a member of the family.

    In addition, if you cannot find the part you require or are not sure about a particular item please get in touch. Use our Contact Form to enquire about any item.

    Copyright © 2009 – 2024 Fish Brothers (Swindon) Ltd

    Help

    • Parts
    • Privacy And Legal
    • Our Service
    • About Us
    • Peugeot Parts Contact Us
    • Sitemap

    Links

    • Citroen Direct Parts
    • Honda Direct Parts
    • Kia Parts Direct
    • Lexus Parts Direct
    • Skoda Parts Direct
    • SEAT Direct Parts
    • Toyota Direct Parts
    • VW Van Parts Direct
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